Privacy Policy

GentlGlow values the privacy of our users. This Privacy Policy ("Policy") explains how we collect, use, and safeguard personal information from those who visit our website or make use of our online facilities and services. We are committed to protecting your privacy and ensuring that all personal data is handled responsibly and in accordance with applicable privacy standards.

We reserve the right to modify this Policy at any time. We recommend that you frequently visit this page to stay informed about any changes. If we decide to use personally identifiable information in a manner significantly different from that stated at the time of collection, we will notify users by email, who will then have the choice to permit or deny the use of their information in this new manner.

This Policy applies to GentlGlow and governs data collection and usage. By using https://www.gentlglow.com, you consent to the data practices described in this Policy.

Note that this Policy does not govern the collection and use of information by companies that GentlGlow does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, review its privacy policy before providing it with information.

Information We Collect

We may collect various types of information, such as:

Voluntarily provided information, which may include your name, address, email address, billing, and credit card information, etc., used for purchasing products and services and delivering requested services.
Automatically collected information when visiting our website, including cookies, third-party tracking technologies, and server logs.
Non-personal anonymous demographic information, such as age, gender, household income, political affiliation, race, and religion, as well as browser and operating system data, to provide and maintain high-quality service.

We collect personal information that you knowingly and willingly provide by means of surveys, completed membership forms, and emails. This information is used only for the purpose for which it was requested and any additional uses provided in this Policy.

Why We Collect Information and For How Long

We collect your data for several reasons:

To better understand your needs and provide requested services.
To fulfill our legitimate interest in improving our services and products.
To send promotional emails and conduct market research with your consent.
To customize our website according to your preferences.

The data we collect will be stored for no longer than necessary based on several criteria, including relevance, record-keeping requirements, legal obligations, and our legitimate interests.

Use of Information Collected

GentlGlow will not sell, rent, or lease customer lists to third parties. We may use the information to operate our website, deliver services, inform you of other products or services, and conduct research. Emails and surveys will be sent only with your consent.

We automatically receive and record information on our server logs from your browser, including your IP address, cookie information, and the page you request.

Disclosure of Information

GentlGlow may disclose information:

As required by law or in response to legal processes.
To protect and defend the rights or property of GentlGlow.
To outside auditors and regulators.

Security

We take precautions to protect your information both online and offline, using encryption and secure environments for sensitive data.

Acceptance of Terms

By using our website, you signify your acceptance of this Policy. If you do not agree, please refrain from using our site. Continued use following the posting of changes to these terms will be deemed your acceptance of those changes.

Contact Information

For any questions or concerns regarding this Privacy Policy, please contact us at info@gentlglow.com.